Shipping, Returns & Refunds

Region Shipping Method Delivery Time Cost
Germany Standard (Orders under €99) 2–4 business days €4.50
Germany Standard (Orders €99 and up) 2–4 business days Free
Germany Express 1–2 business days €9.50
EU Standard International (Orders under €99) 2–6 business days €4.50
EU Standard International (Orders €99 and up) 2–6 business days Free
EU Express International 1–4 business days €14.50
USA Standard Transatlantic

6-9 business days (time may vary)

$9.50
USA Standard Transatlantic (Orders $150 and up)

6-9 business days (time may vary)

Free
USA Express Transatlantic 2-4 business days (time may vary) $34.50

Please note: Additional duties or import tariffs may apply to orders shipped to the United States. 

🚚 Fast, Carbon-Neutral Shipping

  • Quick dispatch from Berlin, every order leaves our studio within 1–3 business days
  • Shipping schedule: We ship twice a week to reduce idle time and minimize environmental impact

All orders are shipped with tracking and carbon-offset logistics to keep your delivery secure and climate-conscious. 🌱

🔁 100-Day Hassle-Free Returns

We want you to love what you carry. But if it’s not right, we make returns easy.

  • Eligibility: Items must be unused, in original condition, and returned with original packaging
  • How to return: Simply email us at care@markore.de, and we’ll guide you through the process
  • Refunds: Once we receive your return, we’ll issue a full refund, no questions asked

👉 Read our full Return and Refund Policy

🔗 Read about Lifetime Warranty & Markore Care Promise