Shipping, Returns & Refunds

Region Shipping Method Delivery Time Cost
Netherlands Standard (Orders under €99) 1–2 business days €4.50
Netherlands Standard (Orders €99 and up) 2–5 business days Free
Netherlands Express Next day €9.50
EU Standard International (Orders under €99) 2–6 business days €4.50
EU Standard International (Orders €99 and up) 2–6 business days Free
EU Express International 1–4 business days €14.50
UK Standard International (Orders under £79) 2–5 business days £4.50
UK Standard International (Orders £79 and up) 2–5 business days Free
UK Express International 1–4 business days £14.50
USA / Canada Standard Transatlantic

6-9 business days (time may vary)

 $9.50 USD
USA / Canada Standard Transatlantic (Orders $150 and up)

6-9 business days (time may vary)

 Free
USA / Canada Express Transatlantic 2-4 business days (time may vary) $34.50 USD

++ Please note ++: Additional duties or import tariffs may apply to orders shipped to the United States, Canada and the UK.

Fast Shipping

  • Quick dispatch from Berlin, every order leaves our studio within 1–3 business days
  • Shipping schedule: We ship twice a week to reduce idle time and minimize environmental impact

All orders are shipped with tracking to keep your delivery secure.

100-Day Hassle-Free Returns

We want you to love what you carry. But if it’s not right, we make returns easy.

  • Eligibility: Items must be unused, in original condition, and returned with original packaging
  • How to return: Write us and we’ll guide you through the process
  • Refunds: Once we receive your return, we’ll issue a full refund, no questions asked

Read our full Return and Refund Policy

Read about Lifetime Warranty & Markore Care Promise